FAQ
Basic Concepts
1. What exactly do you mean when you say "data entry services"?
2. What are other terms for data processing?
3. Can you OCR my information instead of having it data entered?
4. What is "Double Entry System"?
5. What is "Double Entry Single Compare"?
6. What is "Double Entry Double Compare"?
Outsourcing
1. What is your philosophy?
2. Is the outsourcing of my data entry services right for me?
3. How will we benefit from outsourcing our project requirements to Keyoung?
4. Why might I need your services?
5. Why should I outsource when I can hire someone to do it internally?
6. How can I save money by having my work done in China?
7. Does Keyoung possess long term viability?
Infrastructure
1. Do you have adequate infrastructure to support my business processes?
Price Issues
1. How am I charged for data entry services?
2. Do you have any attractive offers regarding the pricing?
3. What are the factors affecting data entry cost?
Staff and Training
1. Do you conduct any training programs for your staff?
2. Does Keyoung attract and retain quality personnel?
3. How do you handle the training, face-to-face or remote?
Condifentiality
1. What are the confidentiality measures?
2. What is the legal aspect of sending and entry of confidential data?
Quality of Work
1. Do you have specific parameters to ensure quality of work?
Operational Issues
1. How do I send my work to you?
2. What is the procedure for uploading and downloading scanned files?
3. What us your mode of delivery?
4. What is the average turn-around time for ongoing production work?
5. Are you aware of the two displays PC?
6. Do you conduct a free trial run?
7. What are your hours of operation?
Problem Solving
1. How do you handle any problems that occur during the project?
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